Overcoming Software Implementation Challenges: Onboarding with Entire OnHire

Implementing new workforce management software is a major undertaking for any business. When it comes to onboarding a system, staffing agencies are right to approach with caution.  

After all, switching platforms or adopting new technology isn’t just a technical decision, it’s an operational shift. Concerns around data compatibility problems,  API limitations, and system integration challenges are valid. But with a clear process and expert support, the transition doesn't have to be overwhelming. 

This blog unpacks the common issues businesses face when integrating new platforms and how Entire OnHire's onboarding approach is built to ease those pressures from day one. 

Why Software Implementation Feels Daunting to Businesses

Change Resistance

People are naturally wary of change. Many business leaders cite team reluctance as a barrier to adopting new tools, especially when existing systems (even if inefficient) feel “familiar.” This is amplified when staff fear redundancy or lack of control. 

Unintuitive Software

A common concern for agencies is adopting software that promises automation and simplicity but ends up complicating their workflows. When efficiency falls short, it creates more admin, leading to frustration and low adoption.

Outdated or Rigid Technology

Legacy systems and rigid SaaS products often have API limitations, poor adaptability, and dated UX. Integrating these into modern workflows becomes a headache.

Unclear Goals and KPIs

Without clearly defined onboarding goals and success metrics, the process can feel aimless. This leads to delays, inefficiencies, and frustration across departments.

Cybersecurity and Data Migration Concerns

With growing emphasis on data privacy, clients worry about security concerns especially during data transfer. Businesses handling personal information have a responsibility to maintain compliance at every step.

Lack of Internal Resourcing

Some agencies don’t have dedicated operations or procurement teams to handle implementation internally, which can create a lack of accountability around project outcomes and success.

Ease of Use & Training Needs

No matter how feature-rich a product is, if it’s not intuitive or if training isn’t accessible, users will struggle to get value from it. 

What makes onboarding with Entire OnHire different? 

Entire OnHire’s implementation process has been perfected to overcome all these common concerns.  

Here’s how we address the major challenges:

Structured Yet Personalised Rollout

With a decade of experience helping agencies through this change management process, the team behind Entire OnHire is prepared with a carefully curated project plan for you. Each client begins with a kick-off and discovery session, where our dedicated implementation team learns the intricacies of your operations. Both the platform and the project scope are then outlined and configured based on both best practice and your business preferences.

Scalable Packages = Scaled Onboarding

From smaller staffing firms to national agencies, we offer onboarding packages tailored to the depth and complexity of your setup. This provides upfront clarity for your team about how much time and resourcing you’ll need to allocate to the project. 

Seamless Data Mapping & Migration

Data compatibility problems are a common issue with software transitions. Entire OnHire overcomes this headache with a dedicated team handling data extraction, mapping, and validation. They work closely with your team to ensure all the data you need is cleanly and safely mapped across into the new platform.

Clear Implementation Milestones

With a transparent timeline from discovery to go-live you know what to expect. Every step includes defined deliverables and clear accountability helping avoid the system performance degradation often caused by rushed implementations.

Training and Hands-On Support

Each onboarding journey includes guided training sessions tailored to each department: recruitment, allocations, finance. Having an internal champion driving the project from the agency side always yields the best results. Once training wraps and the system goes live, priority support kicks in, offering hands-on help as your team begins live operations.

Security-Centric Onboarding

Entire OnHire follows secure data transfer protocols. We understand that security concerns are real, especially during migration. Our onboarding process aligns with cybersecurity best practices, and clients are supported with full documentation and access controls.

All–in-One Workforce Platform

Entire OnHire brings recruitment, onboarding, rostering, payroll, and client communication into one connected platform, it removes the need to stitch together multiple systems. That means fewer points of failure, less time spent managing integrations, and more time focused on running your business. 

Preparing for a Smooth Transition 

If you're considering Entire OnHire, setting the right foundations early will help you make an informed decision and prepare for a smooth transition: 

• List your operational challenges. Are you struggling with disconnected systems, time-consuming rostering, or inaccurate payroll? Understanding your pain points will clarify whether Entire OnHire is the right fit. 

• Define your ideal outcomes this helps you ask the right questions during your discovery session. 

• Speak with our team to walk through system features, package options, and estimated timelines tailored to your business. 

Once you're ready to move forward: 

• Clarify your goals. Whether it's automating rostering, improving payroll accuracy, or boosting recruiter efficiency, knowing your objectives helps us tailor the training and system build to your needs. 

• A project champion to liaise with our onboarding team. 

• Prepare key data: workforce information, client details, payroll settings. 
• Ensure team availability for scheduled training sessions. 

Contract Care’s Rapid Start with Entire OnHire  

In 2022, Chloe Pili-Gaitau launched Contract Care with just 2 staff members and a newborn, aiming to build a scalable aged care staffing agency. As a start-up, Contract Care needed: 

• A single, unified system (not several disjointed tools) 

• Minimal technical overhead 

• Fast setup and training support 

Key concerns included: 

• Complexity of onboarding 

• Long-term scalability 

Entire OnHire addressed these challenges with: 

• Structured onboarding and training 

• Startup-friendly system configuration 

• Secure, integrated recruitment-to-payroll functionality 

Within the first year, Contract Care: 

• Scaled from 2 to 12 team members 

• Unlocked additional features without compromising on care and efficiency 

• Upgraded to the Gold onboarding package 

In late 2023, Contract Care was even recognised as a finalist for Growth Recruitment Company of the Year at TIARA awards. Today, Contract Care continues to grow exponentially year on year with the combined solution of Entire OnHire and XeopleRecruit at the core of its operations. 

Onboarding New Software Doesn’t Need to Be Intimidating 

When businesses search for terms like “software integration challenges”, “integration issues meaning”, or “explain integrative technologies or methods used in application integration”, what they’re really seeking is reassurance.  

They are not just looking for a smooth transition, they’re replacing multiple systems with a single platform, so it must work seamlessly. Entire OnHire reduces the number of integrations at play, which inherently reduces noise. At the core of Entire OnHire’s implementation program is secure data handling, structured onboarding, and the support needed to thrive sustainably from day one. 

Entire OnHire has helped staffing agencies across Australia and New Zealand successfully move from fragmented systems to a unified solution for over a decade. 

If you're ready to streamline your tech stack and operations, and lay the foundation for sustainable business growth, book a discovery session or  contact us to learn more.